In this episode, we have Ricardo Martinez II, the founder, and CEO of Within the Trenches Media. He is also the person behind the #IAM911. And that hashtag trended worldwide after he made this statement, "I heard your last breath, the night you flipped your four-wheeler," we're going to go into what that means.
In this episode, you will learn:
👉Why is there a need to reclassify the dispatcher position;
👉Why dispatchers are under-appreciated and what to do to make them feel connected to the team;
Can anybody be a dispatcher;
👉How to deal with internal struggles triggered by other person's stories, bad calls, and job-related factors;
👉How the Within the Trenches Media helps the dispatcher community through blogging and podcasting;
👉And many more!
Within the Trenches Media
The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma
ABOUT THE GUEST
Ricardo Martinez II
Ricardo Martinez II is the host and creator of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. He is a former 9-1-1 dispatcher and supervisor of 13 years and is the head of Within the Trenches Media. In August of 2016, Ricardo started the #IAM911 movement that spread from the United States to Canada, the U.K., New Zealand and Australia. It’s popularity and success has brought the Thin Gold Line into the spotlight and has opened the eyes of millions to what 9-1-1 dispatchers deal with on a daily basis.
Within the Trenches Media: https://www.withinthetrenches.net/
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